Terms and Conditions

Standard Terms of Business

Standard Terms of Business (STB) for using the Webshop at www.picard-lederwaren.de

V2.0 / Revised: 13.06.2014


Feedbag Accessoires GmbH (hereinafter referred to only as “FEEDBAG” or “We”) is affiliated to the e-commerce solution of gaxsys GmbH (www.gaxcode.com). This means that your (hereinafter also: the Customer’s) offer to enter into a contract of purchase is forwarded directly to FEEDBAG’s authorised dealer network. If one of the authorised dealers informs FEEDBAG that he has the goods in stock and can dispatch them to you, you will receive by e-mail an acceptance of your offer, and thus the contract of purchase between you and FEEDBAG is concluded. The authorised dealer who in FEEDBAG’s dealer network agreed to dispatch the goods to you, will then send the goods direct on behalf of FEEDBAG. FEEDBAG itself is and remains the contracting party and vendor for you. So for any queries or difficulties relating to the purchase please contact FEEDBAG. The order will then be processed through gaxsys GmbH, which operates as FEEDBAG’s partner.
If you register during the order process you can log in again at any time and check the status of your order. This also enables you to undertake returns in the event of an effective cancellation or when asserting warranty rights. You can state the reason for the return (“faulty” /“don’t like it”) and print out a return slip straight away.
You can of course also undertake a return without registering in the system as usual, for instance – in the case of cancellation – by using the Cancellation Form or cancelling online on our Website www.picard-lederwaren.de.

Based on these premises, the following terms and conditions of contract are deemed agreed:

§ 1 General

The version of the STCs applicable at the time of the order invariably applies. We hereby repudiate the Customer’s provisions; other terms and conditions do not become part of the contract even if they are not explicitly repudiated, unless FEEDBAG explicitly agreed in writing to their validity.

§ 2 When the contract materialises

By ordering the goods the Customer makes a binding offer to enter into a contract of purchase. He then immediately receives by e-mail a confirmation of receipt of order along with information on cancellations and a Cancellation Form template. This does not yet constitute an acceptance of the offer. The contract is not concluded until FEEDBAG explicitly accepts this order. The Customer’s offer is accepted or rejected by a declaration of acceptance or a declaration of rejection being e-mailed to the e-mail address indicated by the Customer, with the dispatch of the goods also being deemed acceptance of the offer. As stated in the Preamble, FEEDBAG will first forward the Customer’s purchase offer to its authorised dealer network, enquiring as to availability and deliverability. If no authorised dealer states that the goods ordered are in stock and can be delivered, FEEDBAG itself will check availability and deliverability in house. Because of these special circumstances the acceptance may take a little longer than is customary in the online trade. The Customer will receive the declaration of acceptance or a declaration of rejection by e-mail as soon as it is established that the goods ordered are available and deliverable, albeit not later than 72 hours after the order was placed.

§ 3 Payment and default

FEEDBAG supplies the Customer in return for payment of the purchase price. FEEDBAG issues the Customer with an invoice sent with the delivery of the goods or by e-mail. Late payment incurs default interest of 5 percentage points above the Deutsche Bundesbank’s base rate. FEEDBAG is entitled to prove and demand greater loss or damage caused by delay.

§ 4 Delivery, costs of returns

Unless contractually agreed otherwise, the goods ordered are delivered to the delivery address indicated by the Customer. All delivery periods are non-binding, unless FEEDBAG explicitly and bindingly agreed to a delivery period.
If, through no fault of its own, FEEDBAG is unable to deliver the goods ordered because a covering transaction was concluded with a supplier to supply the Customer and FEEDBAG’s supplier is unable to fulfil his contractual obligations vis-à-vis FEEDBAG, FEEDBAG is entitled to cancel the contract with the Customer. In this case the Customer will be informed immediately that the goods ordered are not available. If the purchase price has already been paid, it will be reimbursed promptly. This does not affect the Customer’s statutory rights.

§ 5 Information on cancellation

The consumer has a right to cancel the contract. For the purpose of these STCs a consumer is any individual entering into a legal transaction for purposes that cannot be attributed mainly to either their trading or their self-employed activity.
The details can be found in the information on cancellations communicated separately by FEEDBAG. The information on cancellations (as well as the Cancellation Form template you can, but do not have to, use to cancel your order) can be viewed, for instance, at the end of these STCs, on our Website at www.picard-lederwaren.de or also in the confirmation of order mail the Customer receives from FEEDBAG after placing his order.

§ 6 Reservation of proprietary rights

The goods delivered remain the property of FEEDBAG until the Customer has complied with all his payment obligations in full.

§ 7 Set-off and right of retention

The Customer is entitled to set-off only if his counterclaims are uncontested by FEEDBAG or are established in law. The Customer is authorised to exercise a right of retention only if his counterclaim is based on the same contractual relationship.

§ 8 Liability for defects and warranty

If the goods have any defects – e.g. manufacturing defects or damage – the Customer is entitled to the statutory warranty rights. The Customer is not permitted to assign these rights.

Platform of the EU Commission regarding online dispute resolution: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=DE

The Seller is neither obliged nor prepared to attend a dispute settlement procedure before an alternative dispute resolution entity.

§ 9 Final provisions

The contract language and language for explanations relating to the performance of this contract is German. Translations of this contract produce no legally binding effect. The German version of these terms and conditions of use always takes precedence. The contract is subject solely to the law of the Federal Republic of Germany. If this law refers to foreign legal systems (renvoi), these references are invalid. Under this contract the Convention on Contracts for the International Sale of Goods (“CISG”) is excluded. All statements of intent or knowledge, advertisements, consents or the like require the written form, insofar as they produce legal effects between the contracting parties. If they are in verbal form, they must be confirmed in writing in order to be valid. Means of telecommunication such as fax or e-mail meet the requirement under this paragraph for the written form.

Klarna STCs

Payment on account

In conjunction with Klarna we offer you purchase on account as a payment option. When you pay with Klarna you never have to give your account details, and you pay only when you have received the goods. With the Klarna account method of payment it is not possible to deliver to an address different from the invoice address. We trust you understand this.

Klarna account

When you purchase on account with Klarna you always receive the goods first and you always have a term of payment of 14 days. You will find more information and Klarna’s complete STCs for purchase on account here. The online shop does not charge a service fee for purchase on account with Klarna.
Klarna checks and assesses the consumer’s details and, if there is a legitimate cause, exchanges details with other companies and credit bureaux (credit check). Should the consumer’s creditworthiness not be guaranteed, Klarna AB can refuse the Customer purchase on account and must indicate alternative methods of payment. Your personal data are treated in accordance with the Data Protection Act and are not shared with third parties for advertising purposes. Find out more here about Klarna’s privacy policy.

For more information on Klarna go to www.klarna.de
Klarna AB, company and corporate number: 556737-0431

Consumers’ right to cancel

Consumers are entitled to a right to cancel under the following terms. For the purpose of these STCs a consumer is any individual entering into a legal transaction for purposes that cannot be attributed mainly to either their trading or their self-employed activity.

A firm or company as buyer can therefore never be a consumer. A person who buys something for himself is always a consumer. Between the two there can be the sole trader, the self-employed person or the freelancer, or similar. In such cases it depends. An example: if a solicitor purchases, it depends whether he is buying for his practice or privately for himself. In case of doubt the capacity of consumer can be assumed.

Information on cancellation

Right to cancel the contract

You have the right to cancel this contract within fourteen days without stating reasons. The cancellation period is fourteen days from the day

  • on which you or a third party named by you who is not the carrier took possession of the goods, if you ordered an item or several items in one single order and the item is or items are delivered as a whole;

  • on which you or a third party named by you who is not the carrier took possession of the last item, if you ordered several items in one single order and the items are delivered separately;

  • on which you or a third party named by you who is not the carrier took possession of the last consignment or the last piece if you ordered goods delivered in several consignments or pieces.

If it is a case of several of the aforegoing alternatives, the cancellation period does not begin until you or a third party named by you who is not a carrier took possession of the last item or the last consignment or the last piece.

To exercise your right to cancel you must inform us (Firma Feedbag Accessoires GmbH, Friedensstraße 22, D-63179 Obertshausen, tel. +49 6104/704-0, fax +49 6104/704-104, e-mail address info@picard-lederwaren.de) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You may use the attached Cancellation Form to do so, but it is not obligatory.

To comply with the cancellation period it suffices for you to send the communication about exercising the right to cancel before the end of the cancellation period.

Consequences of the cancellation

If you cancel this contract we are required to refund you all payments we received from you including the delivery costs (excluding additional costs incurred by your choosing a type of delivery different from the least costly standard delivery offered by us) promptly and by not later than fourteen days from the day we received the communication about your cancellation of this contract. For this return payment we use the same means of payment you used in the original transaction, unless explicitly agreed otherwise with you; under no circumstances will you be charged for the refund.

We can refuse repayment until we have received the goods back or until you have proven that you have sent the goods back, whichever is earlier.

You are required to send or give back the goods promptly and at all events by not later than fourteen days after you notify us of the cancellation of this contract to our logistics service provider (ANCLA Logistik GmbH, Robert-Bosch-Straße 20A, D-65719 Hofheim-Wallau) or to the dealer who sent you the goods on our behalf and whose name and address can be found in the e-mail confirming the order, the delivery note, and the return slip enclosed with the goods. The time limit is complied with when you dispatch the goods before the end of the fourteen-day time limit.

We bear the costs of returning the goods for all customers from Germany. You bear the direct costs of returning the goods if you live outside Germany.

You only have to cover the loss in value of the goods if this loss in value is due to a handling of the goods that is not necessary for checking the quality, features and functioning of the goods.

Exclusion or premature lapse of the right to cancel

There is no right to cancel contracts

  • for delivering goods that are not pre-manufactured and for the manufacture of which an individual selection or stipulation by the consumer plays a significant part or the manufacture is tailored clearly to the consumer’s personal requirements;

  • for delivering goods that can quickly perish or whose use-by date would soon be exceeded;

  • for delivering alcoholic beverages whose price was agreed upon the conclusion of the contract but which can be delivered not earlier than 30 days after the conclusion of the contract and whose current value depends on market fluctuations over which the trader has no influence;

  • for delivering newspapers, journals or magazines with the exception of subscription contracts.

The right to cancel lapses prematurely with contracts

  • for delivering sealed goods which for reasons of health protection or hygiene are not suitable for returning if their seal was removed after delivery;

  • for delivering goods which after being delivered were inseparably mixed with other goods by virtue of their nature;

  • for delivering audio or video recordings or computer software in sealed packaging if the seal was removed after delivery.

Cancellation Form template

(If you wish to cancel the contract, fill in this form and return it to us.)

Firma Feedbag Accessoires GmbH
Friedensstraße 22
D-63179 Obertshausen
Telefax 06104/704-104
E-Mail-Adresse: info@picard-lederwaren.de

I/We (*) hereby cancel the contract I/we (*) concluded regarding the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/Received on (*):

Consumer’s name:

Consumer’s address:

Consumer’s signature (only for hard-copy cancellation)


(*) Delete where applicable

You can download the Cancellation Form here.

End of the information on cancellations